信息保密政策

A - LEGAL BASIS:

Article 34 of the Civil Code;
Articles 26 and 41 of the Law on Cybersecurity;
Articles 16, 17, 18, 19 Law on information security;
Articles 46 and 48 of the Law on Electronic Transactions;
Articles 21, 22, 23 of the Law on Information Technology;
Article 288 of the Penal Code;
Articles 68, 69, 70, 71, 72, 73 Decree No. 52/2013 on e-commerce./.

B - CONTENT OF PRIVACY POLICY:

1. Purpose of collecting personal information:

The collection of personal information on the website https://www.sinceregroup.com.vn/ includes: full name, email address, phone number in the Contact section. When a customer sends a question for advice, wants to make an appointment, the company will contact to confirm with the customer to ensure the interests of the customer.
2. Scope of using customer information:

Sincere Machinary uses customer information to:
Contact customers to consult, answer questions when receiving requests
Provide service information to customers if required by customers
Support customers when using our services: Email instructions on the order, legal procedures, content requested by customers, ..

3. Time to store customer information:

Customer's personal data will be stored by Sincere Machinary until cancellation is requested. The rest, in all cases, customer's personal information will be absolutely confidential on the website system https://www.sinceregroup.com.vn/
4. Objects that can have access to customer information:

Sincere Machinary Representative Office We do not disclose to third parties personal information or information about customers' use of the service at https://www.sinceregroup.com.vn/ except in the following cases:
- The provision of information to a third party is agreed by the customer.
- When required by lawful state agencies.

5. Address of the unit that collects and manages customer information:

Representative Office Sincere Machinary Villa Anh Sao 28, Internal Road Nam Thong 2C, Tan Phu Ward, District 7, Ho Chi Minh, Vietnam

Phone: +84 399 34 34 13
Email: sincere8168@gmail.com
For questions about the collection and handling of information related to individual service users, customers can contact Hotline +84 399 34 34 13
6. Methods for customers to access and edit their personal data on the website https://www.sinceregroup.com.vn/:

Customers have the right to request Sincere Machinary to correct and delete their personal information on the website https://www.sinceregroup.com.vn/. How to contact via Sincere Machinary mailbox (sincere8168@gmail.com), or contact Hotline +84 399 34 34 13.
In case a customer complains related to the disclosure of customer information and the misuse of customer information, Sincere Machinary will handle it according to the appropriate verification and handling mechanism. In case of necessity, the intervention of competent agencies and organizations will be proposed.
7. Commitment to customer information confidentiality:

Any act of intentionally disclosing customer information or using customer information for improper purposes deserves condemnation and handling. Sincere Machinary is committed to absolute confidentiality of information, documents, and business exchanges with customers.
8. Change information security policy:

When there is any change in the privacy policy, we will notify it on the website https://www.sinceregroup.com.vn/ and send it to the authorities according to regulations.
For any comments or suggestions for Sincere Machinary, please contact us via Hotline: +84 399 34 34 13 or Email: sincere8168@gmail.com